Privacy Policy
Text Message Appointment Reminders Privacy
Your privacy is important to us. This section specifically addresses the collection and use of information related to our text message appointment reminder service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We utilize your provided mobile information solely for the purpose of delivering appointment reminders and essential service updates.
We may share information with subcontractors who provide support services, such as customer service or technical support, as necessary to maintain and deliver our services.
Terms & Conditions
SMS/Text Messaging Program Terms
These terms govern your participation in our SMS/Text Messaging Program for appointment reminders for Kalamazoo Child and Family Counseling.
This program provides automated text message reminders regarding your scheduled appointments with Kalamazoo Child and Family Counseling and may include essential follow-up information related to those appointments.
Kinds of Messages You Can Expect
Recipients who opt-in to this program can expect to receive text messages related to:
- Confirmation of a scheduled appointment.
- Reminders before an upcoming appointment (e.g., 24 or 48 hours prior).
- Notifications regarding necessary rescheduling or cancellation of an appointment by Kalamazoo Child and Family Counseling.
- Opt-Out Instructions
You can opt out of receiving appointment reminder text messages at any time by emailing or calling our main office (contact information listed below).
Message Frequency Disclosure
Message frequency will vary based on the number and timing of your scheduled appointments. You will typically receive no more than 2 messages per appointment, although this may increase or decrease at any time.
Pricing Disclosure
Message and data rates may apply. Check with your mobile service provider for details on your specific text messaging and data plan. We do not charge a fee for this text message service.
Customer Care Contact Information
If you require assistance with the appointment reminder service, have questions about the program, or wish to manage your communication preferences, please contact us using one of the following methods:
- Contact Method Details
- Phone 269-615-7637
- Email referral@kzoofamilycounseling.com
- Mailing Address 4341 S Westnedge Ave Kalamazoo MI 49008
General Disclaimer
Carriers are not liable for delayed or undelivered messages. The text message service is provided “as-is,” and we are not responsible for delays or failures in message delivery caused by third-party mobile carriers or network providers.
